"a stress free as possible"

About: Heartlands Hospital

What I liked

Every member of staff including Doctors and nurses were brilliant and made be feel safe and at ease. I was a bit nervous as I had to have a tongue biopsy but everyone was cheerful and friendly and answered all my questions and looked after me well

Story from NHS Choices

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Response from Heartlands Hospital

Thank you for taking the time to share your feedback with us. We are glad to hear staff gave you the care and treatment we expect for all our patients. I hope you are recovering well from your biopsies.

Thanks again.

Catherine Williams

Patient Engagement Department

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