"Dissatisfied this time!"
About: The Royal Victoria Infirmary The Royal Victoria Infirmary Newcastle Upon Tyne NE1 4LP
Posted by /cindyKitty
What I liked
I have been at the RVI several times and I always were satisfied by the good services of our doctors and staff but on 31st of July 2012.
I liked the whole procedure making an appointment. I had a great help from Clinic Centre, Newcastle, and my GP. They are taking a good care of their patients.
What could be improved
I do feel that one of the doctors working at Out-patient Department, Gynaecology ( NEW) Royal Victoria Infirmary, New Victoria Wing, level 1, needs better professional qualifications!
Because they do not treat their patient professionally.
My name is Chun Chen and I had an appointment on 31st of July, in the afternoon at 2:30pm.
I suppose to have a Scan or some kind of examination based on the scan made on 15th of March. Doctor did not do anything, even refused to do so when I asked.
I sincerely hope that RVI could have an investigation on this case.
As a patient, I feel completely mistreated by this doctor and I believe that they did not conduct their obligation to taking care of their patient.
they spent less then 300 seconds finishing my meeting by asking me 3 questions only...