What I liked
Ticket system
What could be improved
The treatmnet
Anything else?
I attended the emergency clinic at the Dental Hospital after suffering pain . I arrived at 8 :20 and was seen at 11:00. The option of making a further appointment to have an extraction was offered immediately, before even x-raying my teeth. Thoroughly appalled I refused.
After an xray, showing a normal tooth, I was offered treatment to kill the nerve, which would be followed by root canal once I found a dentist. On drilling out the old filling, some decay was found which was removed and a temp filling given.
After suffering pain all weekend I returned today arriving at 8:40. At 10:15 an announcement was given that they had exceeded the number of patients to be treated, so we all had to leave.
Which country do I live in?
40 years of National Insurance to be treated like a nuisance. I'm aware it's an emergency service, but to have no service?
Whoever is running this does not belong in the Health Service at all.
"Painful and shameful."
About: University Dental Hospital University Dental Hospital Manchester M15 6FH
Posted via nhs.uk
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