"Excellent care, wonderful staff."

About: Royal Oldham Hospital

What I liked

I had to visit accident and emergency this afternoon when my 21 month old daughter cut her head during a fall, it was a deep cut and I was panic stricken. I was shocked as to how quickly we were seen and treated, the receptionist hurried me through, a paramedic was on his way in and helped and advised me, I was rushed through triage and then seen and treated immediately. I found all the staff to be thorough, compassionate and calming. I felt I was advised well at every point and my daughters treatment was exceptional. I cannot thank them enough. I can only imagine how difficult their jobs can be at times yet they were wonderful.

Thank you to everyone involved in my child's care today, you were all amazing.

What could be improved

Nothing

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Responses

Response from Royal Oldham Hospital

Thank you for your comments regarding your visit to the Accident and Emergency Services at The Royal Oldham Hospital.

We are always happy to receive positive feedback from patents, we are glad you were pleased with the service we provided and we are also pleased you found the staff thorough, compassionate and calming.

We will forward your comments to the manager who I’m sure will be happy to share them with the rest of the team.

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