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Care Opinion

If an operation could ever be described as...

Story from nhs.uk

"If an operation could ever be described as..."

About: Bishops Wood

What I liked

I was lucky enough for my g.p to refer me here for cataract surgery as the standard waiting time for an appointment to discuss surgery was about 6 weeks. I got the consultation within 2 weeks and an appointment itself 3 weeks after that. The op was scheduled for 18.30 and was bang on time, the proceedure itself was faultless and all through the proceedure i was treated exactly the same as if i had been a private patient, with friendliness and courtesy.

I could find no fault whatsoever with this hospital and wish I could have all my seemingly endless list of ailments treated here.

What could be improved

Nothing

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Responses

Response from Bishops Wood 10 years ago
Bishops Wood

Submitted on 25/10/2013 at 13:51
Published on nhs.uk on 26/10/2013 at 04:00

Thank you for taking the time to give us your feedback, we will pass on your kind comments to the team. Patient satisfaction and excellent outcomes are key priorities for BMI Healthcare. We always endeavour to improve wherever we can, and ensure BMI Healthcare remains a leader in patient care and outcomes.

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