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Excellent treatment from friendly and professional...

Story from nhs.uk

"Excellent treatment from friendly and professional..."

About: Newark Hospital

What I liked

Wonderful hospital with hard working and dedicated staff

What could be improved

Nothing

Anything else?

I brought in my 80 year old friend who was suffering from a suspected TIA. We rang ahead and when we arrived the staff were waiting for us. My friend had wonderful treatment from caring and hard working staff. Sadly this all changed the minute he was transferred to Kings Mill Hospital - he was left on a trolley for 6 hours before being discharged at 11pm and left alone in reception awaiting a lift.

What have we done to lose such a wonderful facility as Newark Hospital? Who made these idiotic changes to healthcare in Newark?

I cannot speak too highly of staff and facilities at Newark and am only sorry that little by little our healthcare is being eroded by mindless executives.

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Responses

Response from Newark Hospital 11 years ago
Newark Hospital

Submitted on 31/07/2012 at 15:06
Published on nhs.uk on 05/09/2012 at 21:00

Dear Sir or Madam,

Thank you for contacting the Patient Advice and Liaison Service at Newark Hospital through the NHS Choices website. We would really like to talk to you direct if possible, would you please be kind enough to either call us on 01636 - 685692 or by e-mail – Pals.nwk@sfh-tr.nhs.uk or send us a contact telephone number and we will call you as soon as we can.

In the meantime I have passed your comments to the Hospital Manager for information.

I hope the above information is helpful and informative and has addressed your concerns but we would be very happy to discuss this further with you if required.

Kind regards

Patient Advice and Liaison Service Team

Customer Services Department

Newark Hospital

Sherwood Forest Hospitals NHS Foundation Trust

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