"For me it was a waste of time"
About: The Eastman Dental Hospital The Eastman Dental Hospital London WC1X 8LD
Posted by Anonymous
What I liked
Staff nice and polite, especially the junior staff member I saw before the consultant was asked for further consultation.
What could be improved
If the waiting times are so long consultants should spend as much time with the patient as needed, do not rush, Effective treatment depends on the right diagnosis.
Why to expose patients to ionising radiation if they have their own x-rays taken somewhere else recently?
Listen to what the patient is saying . If sth is not clear enough why don't you do further tests?
I was referred to the oral surgery dept to get help with the TMJ problem. During the time I waited for the appointment, however, my condition deteriorated and I presented with additional 2 problems. That apparently seemed for the consultant too much to deal with and he decided to refer me to pain clinic where I can be helped to deal with the pain with the use of medication.. Apart from TMJ I also have had recurring acute pain in the bone after the removal of a tooth 3.5 years ago - which the consultant attributed to another condition (which I have only developed 3 months ago!), - the consultant had the attitude - if there is nothing wrong in the X ray it does not hurt - well it does. I brought my own X-rays but the consultant was not interested in looking at them at all.
Although the pain is not very severe I have more and more limited opening of the jaw and and it clicks much more often and much louder ( that wasn't the case 3 months before when I was referred by the dentist). I was told nothing can be done and instructed to apply heat packs and not to chew too much (totaly ineffective is that what I was waiting to be told for the last 2months??).
Bottom line is- waiting to be seen at orofacial pain clinic (not holding out much hope to be helped, rather afraid to get disappointed again).
I have been on painkillers for 3 months now and therefore have gone both for national health service abroad for private consultation - where I have been told I have TMJ disc displacement, flattening of the condyle, muscle spasms and that the jaw visibly veers to one side and that should on no condition be left untreated as otherwise it will simply deteriorate.
I would have asked my dentist to refer me somewhere else had I known my visit would go the way it did.