"Very helpful and caring,when I was a nervous..."

About: Torbay Hospital

What I liked

I had a cataract removal and had put off going as I was so nervous about the procedure.I was sure that it would not be possible for me to have the general anaesthetic I wanted,but when I asked about it,it was acceptable to do this.The relief was enormous and had I known this was possible before,I would not have waited so long.All went well on the day of the operation,and I am now recovering well,and hoping I can do the same again for the cataract on my other eye.All the staff, medical and non-medical, were extremely kind,and treated me very well.I have nothing but praise for everyone at the eye surgery unit-thank you all for your kindness and care.

I would wholeheartedly recommend the department to anyone.

What could be improved

Nothing-all was excellent.

Story from NHS Choices

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Response from Torbay Hospital

Thank you for taking the time to provide your feedback; your comments will be shared wiht the relevant staff. We are really pleased that the care and treatment you received reached the high standards we constantly strive to achieve and that your operation went smoothly.

We wish you well with your recovery and also with the future operation on your other eye.

South Devon Healthcare NHS Foundation Trust

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