"The single worst experiance in A&E i have ever had"
About: The Royal Victoria Infirmary The Royal Victoria Infirmary Newcastle Upon Tyne NE1 4LP
Posted by Anonymous
What I liked
the X-ray that needed to be taken was done very quick although that could of been because that was at 1:30 am
What could be improved
Everything about this trip to A&E could have been improved. For a start I was taken in for major chest pain which had gotten worse through out the day, the ambulancethought there was a slight AF on the ECG. When I got there the staff forced me to sit in the walk in entrance to the A&E where I was then left in major pain after the morphine from the ambulance crew had left me had warn off, as the pain started to peak I asked how long it would take me to be seen I was told 3 hours after I had already been there for an hour. I was also refused pain killers so it was a long 4 hours waiting. i was then led into a room to be seen and left for 10 minuites before the doctor even saw me and then had to come back several times to ask quiestions that were vital but they had forgot. i was then promised some pain killers and were not given them at all for the rest of my stay in A&E when i was seen by the doctor i was ignored by all members of staff. when i was discharged i had to take my own cannula out so it was a good thing that i was a student nurse and knew how to take them out.
the fact that i was left in A&E for so long with major chest pain is a huge worry and has left me with a mental scar from the experiance. there was no reason for me to be left that long or for the poor care that was given. non of the doctor really wanted to be there and had ingored even seeing patients well over 1/2 an hour before a staff nurse finally told them there were people there that they were ignoring.
Ater them knowing that i was a student nurse and watching the way that they were treating people I can personally say avoide this A&E like it is the plauge the staff a slow and unhelpfull you will be left in agonizing pain for hours and will find the staff as they will all disapper magically when you need them.
this incase any of you were thinking is because they were busy is not the case there no major traumers or resus going on in the well over 8 hours that i had spent in this A&E department.
Go to another hospital unless you are really desperate then all i can say to you is good luck