What I liked
Admitted early evening and the night staff were courteous and responsive. I felt I was looked after very well. However...
What could be improved
Day staff were rude and disorganised. More interested in the coming weekend than stale, used incontinence pads on the floor. (I have photo's)
I had to speak to two of the staff as they were talking over an elderly gentleman whose bed they were remaking. They told me they hadn't heard him trying to attract their attention but I pointed out I was across the other side of the ward and I heard him whilst they were standing next to him and apparently didn't.
I got breakfast a little later with the person in the next bed receiving butter and marmalade sufficient for his toast. I got 1 portion of each whereas he got three. It's a small, trivial point but was done, I believe, to let me know they didn't like being told off.
The toilet had uncleaned feces on the toilet seat, again pointed out by me, but was still there when I left.
Anything else?
This hospital, like so many others, runs on fiefdoms. The contrast between different shifts of staff is utterly disgraceful with bickering and unpleasantness obvious to all at times of shift handover and during rounds.
I am familiar with the friendly banter between colleagues but the constant criticism of Dr's by nursing staff was unnecessary, demeaning and unprofessional.
The mood of the patients on the medical admissions ward visibly fell as the day shift came on and I for one don't want people like that to be earning up to £30k a year for the appalling service they give.
If Lincoln Hospital were a company it would go under in a mater of weeks. Quite horrible to think that many of us will have to work to retirement age, and possibly beyond, and have this shambles to look forward to in our failing years.
There may be some 'Angels' in there somewhere but they're not in charge.
"Night shift great, the rest, absolutely..."
About: Lincoln County Hospital Lincoln County Hospital Lincoln LN2 5QY
Posted via nhs.uk
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