"0"

Anything else?

My partner's mother is at the moment in the Rutson Ward in the hospital. She has asked to be taken to the toilet recently only to be told that she should instead soil the bed, as 'your daughter can wash the bedclothes'.

My partner has also told me that tomorrow she will wash her mother and also wash her mother's hair, as the lady in question has not had a shower/bath for over a week, apparently caused by the fact that the staff are 'too busy'.

I personally find this situation undignified and unacceptable, and am prepared to report this to the local press.

I do not however expect a reply to this comment if the efficiency of the feedback system is similar to the efficiency of the ward and its staff.

Andrew