"Wonderful staff who go that extra mile to ensure..."
About: Harrogate District Hospital Harrogate District Hospital Harrogate HG2 7SX
Posted by Shellibee
What I liked
Every single member of staff from doctor to the cleaners were
Friendly and went that extra mile to ensure that me and my baby
were comfortable. The team was well organised and staff had enough
time to answer questions and give reassurance which is important
when your child is I'll, in other hospitals staff sometimes give
the impression they are too busy.
I noticed that every doctor and nurse spent lots of time getting
to know my baby before carrying out any examinations which
shows great respect for the child's feelings and ensures that their
experience of hospital is as relaxing as possible. My son was in
another hospital a few months earlier for a week and this was not
There was lots of practical information from staff and wall
displays such as parent facilities and restaurant opening times etc!
I was pleased about this as in a previous hospital I realised half way
Through a weeks stay that there was a family room with cooking facilities
Which would have made my life easier had I known!
I must say the small things that the staff did really did count like ensuring
I had eaten or if I'd like extra pillows etc. I also gave birth to my son at this
Hospital and again the staff were all friendly, calm and supportive.
What could be improved
Parking but I think this is in the process of being improved