"2 out of 10 must try harder!"

About: Milton Keynes Hospital

What could be improved

We arrived by Ambulance at 3am 4 patients were queueing in the corridor for one hour before you could get into A&E. The ambulance crews were from Oxford, Bedford and Milton Keynes. The staff resources and facilities in A&E are inadequate. Priority seems to be moving patients on either by admission or sending them home even if this means readmission a few hours later!

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Response from Milton Keynes Hospital

We're sorry to hear about your experience. We've shared your comments with the General Manager for this area and the senior nursing team in A&E. If you would like to discuss these issues further, please email Patientexperience@mkhospital.nhs.uk.

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