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Very good

Story from nhs.uk

"Very good"

About: Medway Maritime Hospital

What I liked

I have been in to this hospital just a few times, unwittingly I hasten to add, as no person actually wants to be in hospital of course.

However I was taken in by ambulance with suspected kidney stones and was treated superbly. I was kept in for observation and everything was brilliant including the food.

Since then I have had to visit with follow up appointments and one more time I had treatment and it was execellent. Both my uncle and Father passed away there on seperate occasions and all the nurses were caring and sympathetic. My Mother was treated there too and was there quite a while. Nobody could be accused of anything other than wonderful professionalism.

Would not hesitate to put peoples mind at rest about either visiting, being a day patient or being kept in.

Keep up the good work.

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Responses

Response from Medway Maritime Hospital 11 years ago
Medway Maritime Hospital

Submitted on 23/07/2012 at 14:26
Published on nhs.uk on 05/09/2012 at 21:00

Thank you for you positive comments. We value all feedback received from our patients.

We strive to make coming into hospital as pleasant as possible at what can be a very difficult time for patients and their families. We work closely with the ambulance service to ensure that treatment and care is kept to the highest possible standard. I will pass all of your kind comments onto the relevant departments as I know they will be happy to hear them.

Once again thank you and I hope that any further care with us in the future that you may need will be equally pleasant.

Suzanne Brooker

Patient Experience Manger

01634 830000 x5175

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