"First class excellent treatment."

About: Leeds General Infirmary

What I liked

I would just like to say that from being transported by ambulance to LGI Coronary care ward then to the Cardiac Catheter Lab I received nothing but top class treatment. This was truely NHS Treatment at its best. All the staff were pleasent and treated me with dignity and respect and explained everything clearly to me and my family as we were all in a state of shock.

At a time when there is so much critism of NHS staff and hospitals it was heartening that in my time of need I experienced such excellent care and attention.

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Responses

Response from Leeds Teaching Hospitals NHS Trust

Dear Ms Beckett

The Patient Experience Team at LTHT would like to thank you for taking the time to place these positive comments. Feedback such as these is appreciated by staff and so your comments have been passed to the department concerned.