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Don't vist Darant Valley

Story from nhs.uk

"Don't vist Darant Valley"

About: Darent Valley Hospital

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Tired to make a complaint about the way we was treated but no one wanted to know as it was gone 5pm. If clinics had been running on time this would not be the case. No care given as to who over heard the complaint was sat in middle of main entrance. Staff spoke very rudely to us!

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Responses

Response from Darent Valley Hospital 11 years ago
Darent Valley Hospital

Submitted on 29/06/2012 at 10:15
Published on nhs.uk on 05/09/2012 at 21:01

I am sorry that your experience in our Accident and Emergency Department was not what you expected. I would very much like to find out more about what happened, so that we can learn from your experience.

I would be very grateful if you could please contact me on the details below, so I can investigate further.

Jenny Kay

Director of Nursing

01322 4286578

jenny.kay@dvh.nhs.uk

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