"Frightening and horrendous"

About: Sandwell General Hospital

What could be improved

Communication between staff and relatives.

The whole lot should be improved. A disgusting care service.

Anything else?

The whole service needs be be reviewed. The care and compassion is none existent. Patients are ignored and the bays were filthy and unhygenic.

Story from NHS Choices

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Response from Sandwell General Hospital

I was very concerned to read your feedback about your care. If you contact me at johnadler@nhs.net I will be happy to investigate these concerns further. John Adler, Chief Executive.

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