"Poor patient service"

About: Queen Elizabeth I I Hospital (Welwyn Garden City) Queen Elizabeth I I Hospital (Welwyn Garden City) Welwyn Garden City AL7 4HQ

Posted via nhs.uk 11 years ago

What I liked
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What could be improved
It is extremely difficult to contact the Orthapeadic surgeon. They have a secretary, but her voice mailbox always appears to be full, and she does not call back. I am under their care and was trying to seek urgent orthapeadic advice

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Queen Elizabeth I I Hospital

Submitted on 22/06/2012 at 16:07

Published on nhs.uk on 05/09/2012 at 21:01

Agree that this is not helpful. If you get in touch with us via generalenquiries.enh-tr@nhs.net, there may be a telephony problem about which no one is aware - e-mailing us with the details of the surgeon and medical secretary you're trying to contact may help us to help you (as well as others trying to do the same thing!).

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Poor patient service

"Poor patient service"

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