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Care Opinion

Brilliant staff made difficult time much easier!

Story from nhs.uk

"Brilliant staff made difficult time much easier!"

About: University Hospital Of North Durham

What I liked

The staff were so friendly and helpfull. It made a difficult time much more easy to cope with! Everything was Professional and efficient but also very patient friendly.Thankyou!

What could be improved

Very little. Vegetables at dinner could have been fresher.

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Responses

Response from University Hospital Of North Durham 11 years ago
University Hospital Of North Durham

Submitted on 25/06/2012 at 12:31
Published on nhs.uk on 05/09/2012 at 21:01

Dear Anonymous,

Thank you for providing feedback on your recent admission to Gynaecology Services at University Hospital North Durham in June 2012.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received. However, your comments regarding the freshness of vegetables have been noted.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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