"Great hospital great staff"

About: University Hospital Of North Durham

What I liked

Getting admitted on a Saturday I was a little worried I quicklie found out there was nothing to worry about at all. If surgery could be a good expiriance then this was a great one. The Surgeon listened to my worries and fears and adapted his approach acordingly. The anesthetist was very relaxed and approachable . The nursing staff where very attentive. I felt nothing was too much trouble.The ward was immaculate light and airy.

What could be improved

The only let down I felt was the food .Im one of those people who liked school dinners and on other hospital admittions in other hospitals I enjoyed the food so as you can see Im not that fussy but I was asking my visitors to bring sadwiches as it was not nice .

Anything else?

Great experiance over all and would be more than happy to go back to this hospital again .

Story from NHS Choices

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Responses

Response from University Hospital Of North Durham

Dear Allibear,

Thank you for providing feedback on your recent admission to Plastic Surgery at University Hospital North Durham.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received. However, I am sorry to read that you felt let down by the food.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments and issues with the food will be shared with the relevant staff.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774