"Excellent-I got well very quickly!"

About: University Hospital Lewisham

What I liked

My treatment by the a&e and ward staff. They were kind, friendly, calm and 100% professional.

The explanations by staff of what they were doing and why.

The standard of care was extremely high - my room was cleaned daily, my bed made, clean nightware provided. I felt really 'looked after'!

Anything else?

I have a portocath fitted and it would have been good if more staff knew how to use it so I didnt have to have a cannulae fitted ( which subsequently leaked so a nurse from another department came and gave an impromptu training session on how to use my port. I was much more comfortable after this!)

Story from NHS Choices

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Responses

Response from Lewisham and Greenwich NHS Trust

Thank you very much for your feedback.

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