"An excellent example of how outpatient..."

About: York Hospital

What I liked

I got an appointment that suited me within 4 weeks from initial GP referral, using Choose and Book. I then got an appointment for an MRI scan within 6 weeks. I was kept informed at all times. The consultant explained everything to me in plain english.

What could be improved

it would have been useful to be able to use Choose and Book for making appointments after the first referral.

Story from NHS Choices

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Response from York Hospital

Thank you very much for your positive comments; these have been fed back to the teams concerned. We are pleased that your visit to us was very positive; our aim is to provide a high standard of service which reflects the needs of patients.

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