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"Support from all staff during my stay in Hospital"

About: Stafford Hospital / Accident and emergency Stafford Hospital / Trauma and orthopaedics West Midlands Ambulance Service University NHS Foundation Trust

(as the patient),

I broke my foot on at the end of August. The Ambulance took me to A&E. The Ambulance staff were very very good and reassured me at all times.

I spent the night in A&E then underwent surgery the following day.

Then I was transferred to Trauma Orthopeadic Ward.

Whilst in A&E the staff were very busy but ensured I was as pain free as possible.

The Theatre staff were excellent and made me feel very relaxed. Everyone was so lovely. I was taken to Theate on the Friday afternoon to be greeted by a very friendly bunch who were very caring during my operation. They kept me calm and looked after me very well. The whole team were excellent, ensuring at all times I was ok. They did a fantastic job and if I could I would thank them all individually.

During my stay I received excellent nursing and support from all staff from the Doctor/Nurses/Healthcare Support Works and Hotel Service Staff/Porters. Lets not forget the night staff. My experience would not have been the same without the support of all the staff. Trauma Orthopeadic ward was very busy the staff do a fantastic job. Thank you ++++++++++

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Responses

Response from Head of Patient Experience, Mid Staffordshire NHS Foundation Trust 11 years ago
Submitted on 05/09/2012 at 18:55
Published on Care Opinion at 20:53


Dear "Walker"

Thank you for taking the time to provide this very positive feedback which will be shared with the departments and ward mentioned. I hope that your foot is recovering well and not hindering your mobility too much.

Kind Regards

Angela Grocott

Head of Patient Experience

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