"I was a very satisfied patient"

About: New Cross Hospital / Eye infirmary Telford referral and quality service (TRAQS)

(as the patient),

During my visit to the optician I was told I might have high pressure in my eyes and therefore I would have to be referred to hospital.

I was contacted by TRAQS and was sent an appointment at Wolverhampton eye infirmary.

On the day of the appointment I was seen on time and everyone I saw explained everything to me. I was a very satisfied patient.

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Responses

Response from Sharon Clennell, NHS Telford and Wrekin CCG – TRAQS Operations Manager, TRAQS, NHS Telford and Wrekin CCG

Many thnaks for your feedback, I pleased that your experience was to your staisfaction and that you had a good experience from point of referral to treatment.

Thanks for your posting.

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