"Good teamwork at Crawley Hospital"

About: Crawley Hospital / General surgery Crawley Hospital / Gynaecology

(as the patient),

I had a laparoscopy procedure done last Friday at Crawley Hospital and was really happy with the care provided.

Dr Yousseff, Dr Gandhi, Sanita, Grant, Sue, the lovely Scottish nurse and everyone else I came in contact with were professional, informative, discreet and caring. I was absolutely petrified of general anaesthetic and I have a phobia of fainting so I wasn't even sure if I was going to turn up on the day.

From the moment I walked in I had excellent treatment. The premises were super clean and every member of staff without an exception looked "on the ball". This is what made me feel it would all be fine. And it was. I don't think I was lucky either, everyone around me got the same treatment.

The really good teamwork in this unit is very evident and I do hope they feel appreciated the trusts' management.

Thank you.

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Response from Rebecca Mintrim, Communications Officer, Communications, Surrey and Sussex Healthcare NHS Trust

Thank you for your positive feedback

I am pleased to hear that our staff put you at ease by providing a high quality and caring service. It is also heartening that you reported on our staff’s strong team spirit.

I will be sure to pass on your praise to our Day Surgery team who will be delighted to hear that they had such a positive impact on your treatment.

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