"Excellent procedure delayed by computer system record keeping"
About: New Victoria Hospital / Ophthalmology New Victoria Hospital Ophthalmology Glasgow G42 9LF
Posted by Neighbour176 (as ),
I had my cataract done last year both of them and I feel very grateful for the skill and expertise of the surgeons and all the staff at the Victoria (New). The surgeon asked me if I would mention the computer system record keeping at the New Victoria. The surgeon explained and I could see it for myself that there was a delay in operating on me and other people because the records were not automated and had to be delivered manually. This caused delay in the procedure. It was not a major inconvenience to me but slowed up things.
Apart from this weak link in the chain I was delighted and very grateful to everyone at the Victoria.