"Working together to help a patient cope with his anxiety"

About: Leeds General Infirmary / Gastroenterology

(as a staff member),

I accompanied my client (I work for a mental health charity) with severe anxiety for a Gastroscopy on Bexley Wing. Staff allowed me to come in with the client and they managed to calm the client down when he got very panicky during the procedure.

If we hadn't worked together he would have panicked and left without having his investigation but the staff were really good with him kept calm, and explained everything.

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Responses

Response from Leeds Teaching Hospitals NHS Trust

Dear JLeeds

Leeds Teaching Hospitals would like to thank you for taking the time to place these positive comments. They have been passed to the department involved.