"New patient transport service"
Posted by zodiac (as ),
I think that the newly started scheme where the patient has to book their own transport is a total mess. I have been attending out patients clinics for 50 years,
because of my disability transport has never been an issue. Now you have to phone glasgow, wait ages for a response and are asked what seems like endless questions before the call handler might decide you don't qualify for transport. If this happens you are called back by an officer who at least knows what they are talking about to get the transport arranged.
Then removing staff from clinics make the wait for transport home much longer.
Whoever thought this scheme was an improvement was wrong.