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I was reassured by their professionalism & knowledge

Posted By susieq

"I was reassured by their professionalism & knowledge"

About: Stafford Hospital / Cardiology Stafford Hospital / General medicine

(as the patient),

I had an acute admission to A&E & then to the Acute Cardiac Ward. Throughout my stay I was very impressed with the care I received, the staff from the porter through to the Consultant treated me with dignity & respect.

I was reassured by their professionalism & knowledge. I felt safe & my fears were allayed by the support they gave me.

I would certainly not be afraid to go into that hospital again, from that admission I have received follow up & investigations are planned.

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Responses

Response from Head of Patient Experience, Mid Staffordshire NHS Foundation Trust 11 years ago
Mid Staffordshire NHS Foundation Trust

Submitted on 20/08/2012 at 11:14
Published on Care Opinion on 21/08/2012 at 08:40

Dear Susieq,

Thank you for taking the time to provide this feedback. We are delighted that you were happy with the care you received from us throughout, what must have been, a very frightening time for you. Your lovely comments have been passed on to the relevant staff.

Kind Regards

Angela Grocott

Head of Patient Experience

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