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"good explanation helped illuminate the problem"

About: Sentinel Healthcare Southwest Community Interest Company / Shoulders, Knees & Feet (muscles & bones)

(as the patient),

The explanation of my symptoms via diagrams/cardiographs and verbal communication really help illuminate the problem and the list of questions I had prepared were answered.

I appreciate the time given was a lot more generous that time at a regular GP surgery.

Can I suggest National Geographic /music magazines in waiting area!

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Responses

Response from Sentinel Healthcare 11 years ago
Submitted on 13/08/2012 at 14:01
Published on Care Opinion at 14:33


Dear Yellow370

Thank you for giving your feedback on the service.

It’s great that you had prepared questions in advance as sometimes you can leave an appointment and think of lots you wanted to ask. We are pleased to read the explanation you received was helpful and you found the service beneficial.

Noted about the magazines – we will work on that for you.

Wishing you all the best

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