"Friendly warm and caring home call out service"

About: Community Health Services

(as a carer),

Linda the Phlebotomist called out today to take blood for testing. She rang the home the day before as they were fasting bloods. She was on time 8. 30am. Very friendly, warm and caring. She treated all of them as individuals and was very polite and reassuring. Phlebotomy calling out to the home is a service that we (as carers) find essential. Linda the Phlebotomist also explained what each of the tests were for. She was a lovely lady.

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Responses

Response from Jacqui Sellek, PALS Co-ordinator, Patient Advice Liaison Service, Community Health Services at 5 Boroughs NHS Foundation Trust

Dear Gold119

We would like to thank you for sending us such kind comments about our service. The staff concerned will be delighted to hear how much you value their work.

Please be assured that we will pass on your comments.

With kind regards.

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