My optician said she would write to the GP about problems my test had revealed.
About a week later I received a call from TRAQS, when the caller referred to an appointment, I assumed it was some contracted organisation. (I did use the system when it first started but it was done in the local surgery)
I didn't get any real sense of choice, he assumed I wanted the first available. The first choice was impossible (next day @9am). The second seemed OK so I took it.
Two days later! I received a letter from my GP to say it had been passed to TRAQS. (Hence my scores of 1).
The sign posting at Wrekin Community Clinic, Euston house is abominable. Every patient I saw complained. The clinic itself was very good except the doctor was 30 mins late.
"I didn't get any real sense of choice"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Illuminate152 (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Sharon Clennell