"I didn't get any real sense of choice"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Illuminate152 (as ),
My optician said she would write to the GP about problems my test had revealed.
About a week later I received a call from TRAQS, when the caller referred to an appointment, I assumed it was some contracted organisation. (I did use the system when it first started but it was done in the local surgery)
I didn't get any real sense of choice, he assumed I wanted the first available. The first choice was impossible (next day @9am). The second seemed OK so I took it.
Two days later! I received a letter from my GP to say it had been passed to TRAQS. (Hence my scores of 1).
The sign posting at Wrekin Community Clinic, Euston house is abominable. Every patient I saw complained. The clinic itself was very good except the doctor was 30 mins late.