"Manfield Day Surgery at Northampton"
About: Northampton General Hospital (Acute) Northampton General Hospital (Acute) Northampton NN1 5BD
Posted by Simon R (as ),
Earlier this month (June 06) I went in for an operation on my elbow. The care I received from the nurses was great, just the right amount of informality and instruction. The pre-op bit was good too with plenty of explanation on what was about to happen. When I came round I was looked after really well (in the end it must have cost a fortune in cups of tea etc).
At discharge, things weren't quite so good. They had forgotten to sign my sick note (still not received after a week!) no date set for my post-op appointment and very little info on what I should and shouldn't do.
One week on and I am trying to get the sick note and check the date for the post-op and the poor staff can't help - they have no record of the sick note (fair enough, they would have thousands if they kept copies) and no appointment has yet been recorded on the computer.
Good advice about seeing the nurse at the GP to get the stitches out if no appointment turns up, but I feel a bit left out in the cold, and concerned that I'll go back to work tomorrow and find that a sick note will arrive saying I should be off for 2 weeks.
So overall a much better experience than I expected especially on the "human" side (staff on the ward were great) but a bit fed up about the finishing bits.