"Halewood Walk in Centre - Impressed with the service!"

About: Knowsley NHS Walk-in Centre, Halewood

(as the patient),

I do not usually attend walk-in centres of a GP practice, however I had a really sore throat and attempted to book an appointment with my GP as I thought I might need antibiotics. My GP was full so I was advised to attend the walk-in centre in Halewood.

I didn't even know it was there!

The reception staff were friendly and professional. The nurse I saw was really attentive and was reassuring. I received antibiotics and was well impressed with the service! : -)

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Response from Kelly Owen, PALS Officer, Patient Advice Liaison Service, Community Health Services at 5 Boroughs NHS Foundation Trust

Dear Optimum71,

Thank you for your feedback regarding the service at Halewood Walk in Centre. I am glad that your experience was positive and hope that you will use the service again.

I will ensure that your comments are passed onto the team.

KInd regards,

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