"Licenntus eye injections for macular degeneration"

About: Royal Bournemouth General Hospital / Ophthalmology

(as the patient),

I have to date received 8 injections in my eyes for the above ailment.

The care and monitering I have received since first being diagnosed with dry macular which then turned to wet macular is second to none and I very much appreciate this.

My only concerns have been with some of the male doctors who give the injections. Those I have had care from of are very unapproachable in their manner and I do not feel able to discuss any concerns I may have, also I have had a lot of discomfort after the procedure if it has been done by a male. Whilst on the other hand the female doctors I have encountered were very approachable and caring and there was very little discomfort afterwards.

I don't understand why this is but it is a concern to me as I will probably have to have more injections at some stage and naturally would prefer, because of my experiences to have a female doctor doing the injection but this is hard to communicate to the specialists although I have mentioned it once.

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Response from Sue Mellor, Patient Experience Lead, Royal Bournemouth & Christchurch Hospitals NHS Foundation Trust

Thank you for taking the time to share your experience with us following your recent time at the Royal Bournemouth eye unit.

Thank you for your kind comments about the service being second to none, however we are disappointed to note that you thought some areas could have been improved. You mentioned that you would have prefered a female Doctor and felt that some of your concerns had not been addressed.

We would like you to know that we have recently shared patient experience stories with over 90 Doctors in a training session and highlighted the importance of listening to patients and ensuring all concerns are discussed.

Thank you again for your time and we will share your comments with the relevant staff.

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