"Fantastic service from Victoria Hospital"

About: New Victoria Hospital / Day surgery

(as the patient),

I received surgery yesterday and was stunned by the level of care and the information I received about my procedure. I was visited by 5 professionals who each took time to explain what was going to happen. Danny the nurse in the recovery room was great reassuring me at every step. I have received surgery in Rosshall in the past and I can easily say that the care and attention I received yesterday was on par with Rosshall, if not better.

Thanks for making a traumatic experience easier.

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Responses

Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you so much for providing your very positive feedback following your recent treatment in the day surgery unit.

The staff involved will be extremely pleased to read these comments, it means a great deal to staff to read these very welcome and postive remarks.

Thank you for taking the time and trouble to do so, it is greatly appreciated.

Paul

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