"South Staffordshire PCT replies:"

About: Samuel Johnson Community Hospital

Firstly, we would like to offer our sincere condolences on the sad loss of your baby.

We are sorry to hear that you have concerns regarding the care and treatment you received from the Maternity Services based at Samuel Johnson Hospital.

Our aim is to provide high quality services for all our patients and it is disappointing to learn that your recent experience has led you to believe that on this occasion, our standards did not meet the levels we try to achieve.

Maternity Services at Samuel Johnson Hospital are provided by Burton Hospital NHS Foundation Trust who are commissioned by South Staffordshire PCT Provider Services.

Both organisations are committed to listening to patients and improving their experience and would welcome the opportunity to look into the issues you have raised and provide you with a full response.

You may wish to raise your concerns directly with Burton Hospitals NHS Foundation Trust or South Staffordshire PCT. If you would like to contact either organisation to discuss your concerns you will find more information on how to raise a complaint on their websites at www.burtonhospitals.nhs.uk or at www.southstaffordshirepct.nhs.uk

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