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Felt very safe and cared for by staff

Posted By neon156

"Felt very safe and cared for by staff"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult mental health (inpatient)

(as a service user),

This is the first time I have ever been on a mental health unit (Bassetlaw hospital).

During my stay I have felt very safe and secure and very well cared for (by all the staff). The groups that are available have been very beneficial and enjoyable

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Responses

Response from Martyn Illingworth, Project Manager, Millfields Centre, Millbrook Mental Health Unit 11 years ago
Martyn Illingworth
Project Manager, Millfields Centre,
Millbrook Mental Health Unit

It's my role to review and improve adult mental health services.

Submitted on 20/07/2012 at 12:49
Published on Care Opinion at 14:44

picture of Martyn Illingworth

Thank you so much for taking time to give us this feedback, we really value hearing how we helped people.

I'm delighted that your time at Bassetlaw Hosptial was a positve one and that you felt safe and cared for. I will make sure that the ward staff hear your postitve feedback and praise.

Thank you once again for lovely comments, and I wish you all the best for the future.

Kind regards,

Martyn

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Response from Jo Horsley, Adult Mental Health Service Manager - Involvement, experience and volunteer lead for AMH, Nottinghamshire Healthcare NHS Trust 11 years ago
Jo Horsley
Adult Mental Health Service Manager - Involvement, experience and volunteer lead for AMH,
Nottinghamshire Healthcare NHS Trust

Submitted on 20/07/2012 at 13:45
Published on Care Opinion at 14:44

picture of Jo Horsley

It's great to her such positive feedback about your experiences and how the staff supported you in your recovery.

I'm particularly pleased that you enjoyed the groups offered to you as they are quite an innovative idea and I want to promote their use on other wards across the trust.

Best wishes for a continued recovery.

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