"I found the staff and the surgeon very attentive"

About: New Victoria Hospital / Day surgery

(as the patient),

My experience of attending an appointment for haemorrhoids at a morning appointment, ward 3, day surgery unit, new Victoria hospital, first floor.

I found the staff and the surgeon very attentive. It was my first visit for my operation which is going to help me/my health.

I found the nursing staff/sister on the day/nightshift very attentive to the patients’ needs. I found that I was happy with the experience and all the information was explained very well by the nursing sister on my medication and if I felt unwell who I should contact. I found the adjustable bed very comfortable and it felt nice to get a rest even for just one day.

Thank you.

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for providing these very positive and welcome comments. The staff in the day surgery unit will be very pleased to read these, and on their behalf I woudl liek to thank you for taking the time and trouble to do so.

It is greatly appreciated.


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