"Nottingham University Hospital - City Campus - Endoscopy Clinic"

About: City Hospital campus / General surgery

(as the patient),

Absolutely brilliant care from all the staff at the Endoscopy Clinic. I was really quite anxious about having an Endoscopy, and the possible diagnosis.

The Deputy Sister, Natalie Ward, was very efficient but emphatic at the same time. She explained what was going to happen, and that I understood the procedure. Afterwards, she made sure that I knew what they had found, and possible options for future treatment. She was absolutely brilliant at her job.

The Doctor who caried out the procedure, Tony Norman, was very pleasant, reassuring and made what is a difficult investigation, as unploeasant as possible.

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Responses

Response from Jessica Haggett, Patient Experience Officer, Communications, Nottingham University Hospitals Trust

picture of Jessica Haggett

Thank you for your kind comments. We were pleased to hear of your positive experience within our Endoscopy clinic, and will ensure that your feedback is shared with the Clinic and staff mentioned.

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