"staff friendly but visiting times could be longer"

About: The Beacon

(as a service user),

I think the food and the company at meal times is nice. The staff are friendly and happy to help. The building is clean but I think there needs to be longer visiting hours.

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Responses

Response from North East Lincolnshire Care Plus Group

Thank you for taking the time to leave positive and constructive feedback.

We really try hard to improve our services based on the comments we receive from our patients and their carers and following your feedback we will certainly look at the visiting hours.

Many thanks

Kirsteen Redmile

Head of Service – Intermediate Care