About: Rotherham Hospital / Urology Rotherham Hospital Urology Rotherham S60 2UD
Posted by sussanah (as ),
My Husband was to go into Hospital, and was given a date in late May. Rang to say not received letter, was told date changed to June.
Near to date no letter received so rang again, only to be told a new date of mid June and we would receive a letter.
We still had not received a letter a few days before the appointment so we rang again. We were told the letter was sent out a few days before and they would send duplicate (which seemed pointless as we had not received original) so asked if we could collect the duplicate, which we did, but then the next day we received not one but two letters, both the same and dated 3 days earlier (obviously sent by pigeon post as not received for 6 days! )
It does not end there, had operation and discharged, was told will get letter to come back in about 2 weeks. Then as of earlier this week we had not had a letter, therefore called Urology Outpatients. We were told a letter had been sent and the appointment was the next day early morning. We still have not received a letter and if we had not rung it would have been a missed appointment. I wonder how many appointments are missed? To me, this seems like a problem with the internal postal system.