"Communication with a patient at East Surrey hospital"
About: East Surrey Hospital East Surrey Hospital Redhill RH1 5RH
Posted by Silence (as ),
My mother was admitted into ES Hospital last week. I live 3 hours journey from the hospital but have managed to visit most days ( 6 hours travel per day).
I bought her a mobile phone and put money on it only to discover that her Ward has no phone signal. I try to phone her every morning but rarely does anyone answer and they cannot bring a phone to her bed. There are no portable landline phones in this ward.
I feel this is a really significant shortcoming as the morale of patients directly impacts on their physical well being. Why cannot something be done about this?