"Very impressed with the level of care, very clean..."

About: Lister Hospital

What I liked

I attended A & E with my elderly father, initially rather reluctantly as this is not our nearest hospital, but now having experienced the level of care provided would definately return there. The staff were very attentive and constantly explained clearly what was happening. Despite having to be there the best part of a day due to blood tests having to be done, there was never a feeling of being forgotten and my father was checked on constantly and his condition monitored. Without fail all the staff were cheerful and made a difficult day very much easier than it might have been. Many thanks to all concerned.

What could be improved

Very little, was very happy with care received.

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Responses

Response from Lister Hospital

We know that having to travel further and to a hospital with which you may not be all that familiar can just add to what is already quite a stressful time for anyone - but especially for older people. Which is why we are so glad that to hear that your experience of the Lister's emergency department was a good one -we're sure the team will be delighted to read you very kind words. In the meantime, we're also certain that they will join us in wishing you and your father well for the future.

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