"The Churchill is a great showcase for how the NHS..."

About: Churchill Hospital

What I liked

A team of health care professionals who were so clearly dedicated to help patients recover. I was treated with great respect throughout. The nurses were attentive and helpful. The lesser heralded but equally important physios and pharmacists were a model of professional care and concern. Consultant ward rounds on a Sunday and Bank Holiday - how refreshing!

I even liked the food which during my 10 day stay was nutritious and piping hot - always.

What could be improved

Pain control during the first 12 hours of admission in MAU. Small doses of opiates for big fellas were clearly and observably inadequate. A patient who had to stand up for 8 hours throughout the night because pain made sitting or lying impossible should have suggested that pain control was inadequate.

Compared to the rest of my treatment, this was a slight blip in an otherwise good experience.

Anything else?

The Churchill represents all that is good about the NHS - great and effective treatment delivered in a pleasant environment by healthcare professionals who genuinely care

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Responses

Response from Churchill Hospital

Thank you for taking the time to contact us about your experience at the Churchill Hospital.

Your comments have been passed on to Respiratory Medicine to be shared with the staff concerned.

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