"feel badly let down by the nhs"

About: John Radcliffe Hospital

What I liked

loved dealing with plastic surgery staff, accident and emergency staff and ambulance crews.

What could be improved

something has to be done about your trauma dept.

Anything else?

i am waiting for a bone graft on my leg after a serious rta.trauma dept has now cancelled my operation 4 times now.twice i was in theatre admissions waiting for over 2 hours then to be told my op was cancelled.twice it has been cancelled 24 and 48 hours in advance.i now am sitting waiting for a letter or a call to tell me when i have another date that will most likely be cancelled again.i cannot do physio or get better and back to work until this op is done.

Story from NHS Choices

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Response from John Radcliffe Hospital

We have received your comment and it has been passed on to the Trauma Department at the John Radcliffe Hospital.

We are very sorry that you are so unhappy with your experience of our Trauma service.

You may also wish to contact us in person, via our Patient Advice and Liaison Service (PALS), 01865 221473 / 740868 Monday to Friday 9.00am - 4.00pm, or by emailing PALSJR@ouh.nhs.uk

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