"inappropriate expenditure on parking fee..."

About: Wharfedale Hospital

What I liked

My issue is with the parking arrangements.

I object to paying a parking fee for a phlebotomy attendance.

I object to patients attending for the same service by hospital transport paying no charges.

I object to the fact that for more than a year a new parking fee payment system has been installed but is not in use yet the power switched on to the payment machines.

I also object to day patients being given priority over gp patients for what effectively the same service.

What could be improved

No parking fees

Patients waiting treated equally. We all pay our taxes

Anything else?

This hospital is under used and is in danger of becoming a white elephant.

Local roads are cluttered with badly parked vehicles patients are not prepared to pay parking charges.

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Responses

Response from Leeds Teaching Hospitals NHS Trust

Dear kingfish

Leeds Teaching Hospitals is very sorry to hear about your experience. Your comments have been passed to the relevant Department; however they will be unable to contact you directly. If you would like to discuss the issues in person, and confidentially, you can contact the Patient Advice and Liaison Service on 0113 2067168 or email patient. relations@leedsth. nhs. uk