"My ENT experience was terrible as well"

About: Royal Sussex County Hospital

What I liked

Have just read the previous comment about the ENT department and I have to agree with what it said. I had an appointment last month for a hearing-related disorder I was hoping to get some advice about self-care and some help. Instead the consultant only saw me for about three minutes and told me absolutely nothing. He didn't seem to be very interested or concerned about my problems and I left feeling really down. I know that the NHS have to see a lot of people every day but I think the consultants could make a lot more effort.

What could be improved

See my comments above.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Sussex County Hospital

Thank you for your comments.

Should you wish to discuss this matter further, please contact our PALS Team on 01273 664973 or by email at pals@bsuh.nhs.uk.

Kind regards

Patient Experience Team

  • {{helpful}} of {{total()}} people think this response is helpful