"Great staff and service from phlebotomists in Knowlsey"

About: Community Health Services / Phlebotomy

(as the patient),

I have always found that the nurses who come to my home to take my blood have always been smashing. They are very friendly and polite and also punctual. to me this is a first class service and I am certain it is to a lot of other patients. And all the results are quick from the warfarin clinic.

I would like to hear a voice on the line instead of an answering machine when phoning through to arrange a new appointment for the nurses to take blood samples.

Great staff and service!

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Responses

Response from Jacqui Sellek, PALS Co-ordinator, Patient Advice Liaison Service, Community Health Services at 5 Boroughs NHS Foundation Trust

Dear Indigo250

Thank you for your positive comments regarding the Phlebotomy service. We aim to provide an effective, high quality service for our users and really appreciate when service users provide feedback regarding their experience of their treatment.

I will ensure that your comments are passed on to the team

With best wishes

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