What I liked
Despite the long wait of 2 hours (28/05/12) I was treated in a very friendly manner by all.
What could be improved
The working conditions of the staff need improvement, if they are to maintain high standards. No airconditioning or heating in the Winter. Not good enough, for the essential services they provide.
Someone to review the patient's condition upon registration would do a lot to reassure of service to come, and avoid impatience, anxiety,etc.
Anything else?
I would like to commend one of the SRNs and her great team, for treating me so kindly and well.
"Very good, but better conditions for staff please"
About: William Harvey Hospital (Ashford) William Harvey Hospital (Ashford) Ashford TN24 0LZ
Posted via nhs.uk
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